QuickBooks Not Updating Bank Transactions? Here's What to Do

If you're using QuickBooks and notice that your bank transactions aren’t updating, you’re not alone. This is a common issue many users face, and it can be incredibly frustrating—especially when you're trying to keep your books accurate and up to date. Luckily, there are simple steps you can take to troubleshoot the problem and get your transactions flowing again.

Common Reasons Why QuickBooks Isn’t Updating Bank Transactions

There are a few typical culprits behind this issue:

Bank Connectivity Issues
Your bank’s website might be experiencing temporary downtime or maintenance, causing a delay in data syncing with QuickBooks.
Outdated Login Credentials
If you've recently changed your bank login or password and haven’t updated it in QuickBooks, the system won’t be able to access your bank account.
Multi-Factor Authentication (MFA)
Some banks require additional steps to confirm your identity. QuickBooks may time out or fail to pull in transactions if it can’t complete the MFA process.
Outdated QuickBooks Version
Running an older version of QuickBooks can sometimes cause syncing issues. Always make sure your software is up to date.

How to Fix Bank Transaction Sync Issues in QuickBooks

Here are some steps you can take to fix the issue:

✅ 1. Manually Update the Bank Connection

Go to Banking > Bank Feeds > Update Now
Follow the on-screen instructions to refresh the connection

✅ 2. Check Your Bank's Website

Log in to your bank account outside of QuickBooks
Make sure the site is working and there are no alerts or maintenance messages

✅ 3. Re-enter Login Credentials

In QuickBooks, go to Banking > select your bank account
Click the pencil/edit icon and choose “Edit sign-in info”
Re-enter your login credentials and save

✅ 4. Disable and Reconnect the Account

Disconnect the affected bank account
Reconnect it and re-import the transactions

✅ 5. Update QuickBooks

Always keep your QuickBooks software updated to ensure compatibility with bank feeds

Also Read - How to Convert QuickBooks Desktop to QuickBooks Online

When to Call for Help

If you’ve tried all of the above and still aren’t seeing your transactions, it’s time to reach out to support. Call QuickBooks Support at 855-749-2321 for personalized assistance. Their team can walk you through more advanced troubleshooting or escalate the issue if necessary.

Final Thoughts

Bank feed issues can be stressful, but they’re usually easy to fix with a little patience and the right guidance. Stay on top of your bookkeeping by regularly updating your transactions and addressing sync issues as soon as they arise. And remember, QuickBooks support is just a phone call away at 855-749-2321 if you need a hand.